FREQUENTLY ASKED QUESTIONS.
How do I know if Amazon owes me money?
Chances are, if you utilize Amazon’s FBA service, you’re owed money. Due to the scale of Amazon’s network, mistakes are inevitable and Amazon won’t provide proper reconciliation without seller initiation. Automatic reimbursements are rarely accurate and can equally be extremely difficult to keep track of. This causes sellers to lose significant amounts of money, and even more so, cause tremendous inventory problems. Some of these issues include:
Orders refunded but not returned by customers after 45 days
Credits and partial refunds given to customers that were drawn from your seller account
Lost and/or damaged items in FBA fulfillment centers
Units destroyed by Amazon without being reimbursed
Inbound shipping discrepancies to FBA warehouses
And so much more…
What type of inventory reimbursements are included in your service?
FBA Customer Returns & Reimbursements
FBA Lost & Damaged Inventory
Inbound Shipping Issues
Inaccurate FBA Fees
How much do you charge?
We only charge 20% commission from the money reimbursed to your seller account that our team finds.
Which Amazon marketplaces do you support?
Due to the uniqueness of our service, we currently only support Amazon US marketplaces.
Do you automatically submit claims on my behalf?
YES! Unlike other service providers, we handle EVERYTHING for you. Our manual audits provide more accuracy than any program out there on the market. Contrary to popular belief, this is 100% Amazon TOS compliant. Why pay a premium for a program based service when you can have your own expert reimbursement team? And, with our commission based model, what do you have to lose?
How does your process work?
After an initial discussion with a reclaimFBA team member, we provide simple steps on how to get your seller account prepared for our inventory reimbursement service. Once complete, our team begins to MANUALLY scan your inventory history (dating up to 18 months back) to find eligible reimbursements. We create tickets inside your seller account for these eligible refunds, all while keeping meticulous reports. It’s that simple!
Do you offer other Amazon services?
With over a decade of Amazon experience, our team is very capable of all Amazon services. Reach out for more information!